OEM Certified Remanufacturing
Remanufacturing is a process performed by an original equipment manufacturer to return a used piece of equipment to like new condition, including firmware updates that enhance cybersecurity and safety.
Beyond Repairs
- Proactive Component Replacement: We replace not only failed parts, but components nearing end-of-life, based on age and condition.
- Comprehensive Functional Testing: Every unit undergoes full functional and load-testing to ensure like-new performance and compliance.
- Traceability and Asset History: All replaced components are logged and detailed repair reports are provided with every remanufactured unit to give you clear insight into cause and actions taken.
- Up-to-Date Specifications: Assets are updated to the latest approved specifications and secure firmware. This ensures that every remanufactured unit meets current compliance and security standards defined by Rockwell Automation.
- Comprehensive Warranty: Every billable remanufactured asset receives a comprehensive warranty covering the ENTIRE UNIT, not just replaced components.
This remanufacturing approach maximizes asset reliability, simplifies future service, and provides peace-of-mind with OEM-backed quality and documentation.
Remanufacturing Service Levels
Economy Remanufacturing
Competitive Differentiators
- Revision updates
- OEM specified components
- OEM functional testing
- New product warranty tracking and recovery
Service Level
- Customer/distributor incurs shipping costs to ship to the remanufacturing center
- 12-month warranty on the entire unit
Best option for customers with:
- High-quality repair expectations
- Extensive MRO spare inventory
- Tolerance for remanufacturing turnaround
Remanufactured Priority Exchange
- Competitive Differentiators
- Revision updates
- OEM specified components
- OEM functional testing
- New product warranty tracking and recovery
Service Level
- Ships out within 24 hours
- Free return shipping for failed units
- 24-month warranty on the entire unit
Best option for customers with:
- High-quality repair expectations
- Significant downtime costs
- Machine down situation
Remanufacturing Process
Receive & Verify
- Catalog number, series and revisions identified
- Check for any applicable warranty coverage
- Review product configuration and history
Breakdown & Cleaning
- Part disassembled and cleaned
- Point of failure(s) identified and repaired
Revisions & Enhancements
- Firmware and hardware updates made
- Only available from Rockwell Automation as the original equipment manufacturer (OEM)
Proactive Verification
- Individual components/sub-assemblies inspected and tested
- Inoperative components replaced
- Proactively replace marginal or aged components where needed
Functional, Load, & Environmental Testing
- Proprietary OEM testing
- Confirm that product performs to specifications
- Temperature testing
- Shock/Vibration testing
- Humidity testing
Final Prep & Return
- Clean and visually inspect unit
- Label with revision information
- Include accessories such as keys, batteries, and instruction manual
- Repair report
- Custom-engineered, anti-static bags and containers
- Secure shipping

