HOW DO WE COLLECT INFORMATION AND WHAT INFORMATION DO WE COLLECT?
State Electric Supply Co. (“State Electric” or the “Company”) collects information from you when you visit the website, register on the website, fill out a form or survey, post a review on the website, purchase goods or services or communicate with the Company via email. The information State Electric collects may include your name, your company name, address, telephone and fax numbers, email address, credit card number and any other information you provide when filling out a form.
In addition to the information that you divulge, State Electric may collect and analyze information from your computer or mobile device relating to your access and usage of the website. This information includes, but is not limited to, the type of mobile device or computer used to access the website, the IP address, the browser you use, and the domain name from which you accessed the website. In addition, the Company may record and analyze certain actions, such as the date and times the website was used, clicks, page views, and the amount of time you spend on a page. State Electric uses such information in order improve the features, products and services that the Company offers, as well as to help diagnose and troubleshoot any problems. State Electric also collects aggregate information about the use of our website, including which pages are most frequently visited, how many visitors we receive daily, and how long visitors stay on each page.
When you visit the website, State Electric collects certain routing information such as the Internet Protocol address of your originating Internet Service Provider, and information provided by "cookies" stored on your hard drive. Cookies are small data files containing a unique identifier so that the Company can recognize you each time you return to our website, and which keep track of the pages you view on the website and which services you use. This information allows the Company to provide more tailored and user-friendly services.
WHAT DO WE USE YOUR INFORMATION FOR?
Any information State Electric collects from you may be used in one or more of the following ways:
To personalize your experience by helping State Electric to respond to your individual needs.
To improve the website and website offerings by allowing the Company to customize the content and/or layout of our page based on feedback and information we receive from you.
To contact you, via the phone or email, to update you on the status of your order and for related product or service information.
To contact you, via phone, email, or regular mail for marketing purposes such as notifying you of product discounts, website changes, company news, and promotions.
To improve customer service by allowing State Electric to more effectively respond to your customer service requests and support needs.
To process transactions.
The Company may combine information you have provided in communications offline with the information you have provide online, to, among other things, provide a more customized experience for visits to the website. State Electric also may use demographic and website usage information collected from visitors to, among other purposes, improve the usefulness of the website and to prepare aggregate, non-identifying information used in marketing, advertising, or similar activities. From time to time, some information may be purged from the Company’s systems in its sole discretion.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
State Electric implements a variety of industry standard security measures to maintain the safety of your personal information, including encryption technologies. When you provide the Company with certain types of sensitive information such as financial information, you will be redirected to a secure server. At the Company’s actual facilities, security measures are in place to help protect against the loss, misuse or alteration of information that is collected from you at this website.
While State Electric strives to protect your personal or company information by encryption, firewalls, and other means, the Company cannot and do not guarantee or warrant the security of the information you transmit to State Electric. If you choose to use the website, you do so at your own risk.
Please keep in mind that the information disclosed by you on this website -- for example, information you may provide to others on bulletin boards or in chat rooms that may be available on or through the website -- can be collected and used by visitors to the website without State Electric’s knowledge or control.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
State Electric does not sell or trade your personally identifiable information to outside parties. The Company may provide the information it collects about you and your company, including but not limited to your e-mail address or other identifying information, to your employer, to regulatory agencies, to State Electric’s affiliates and to third parties, including manufacturers, suppliers or others involved in the distribution chain to provide the products or services that have been requested. State Electric may provide to anyone, without limitation, aggregate statistics about users, visitors, website transactions or other website activity.
If you wish that State Electric not share any individually identifiable information about you with unaffiliated third parties (other than your employer and regulatory agencies), please contact the Advanced Customer-Service Team at (681) 203-2090 or at P.O. Box 5397, Huntington, West Virginia 25703.
State Electric may disclose information about you and/or your company if State Electric has a good faith belief that it is required to do so by law or legal process, to respond to claims, or to protect the rights, property or safety of State Electric or others.
SPECIAL PROVISIONS FOR EUROPEAN VISITORS
USE OF MOBILE DEVICES
When you download or use the State Electric App, the Company may receive information about your location and your mobile device, including a unique identifier for your device. State Electric may use this information to provide you with location-based information, advertising, search results, and other personalized content. Most mobile devices allow you to turn off location services.
HOW DO YOU STOP RECEIVING MARKETING AND OTHER COMMUNICATIONS
If you would like to stop receiving communications, please contact State Electric’s Advance Customer-Service Team at (681) 203-2090 or at P.O. Box 5397, Huntington, West Virginia 25703, and inform the team that you want to stop receiving communications and provide us with your email address and/or telephone number.
THIRD PARTY LINKS
LIMITED TO WEBSITE
2010 2nd Avenue, Huntington, WV 25703
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