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Return Policy

1. CANCELLATION OF ORDER

An order may be cancelled by the Purchaser only if the cancellation is agreed to by State Electric Supply Company. In the event of such an agreed-upon cancellation, Purchaser must pay all reasonable charges based upon expenses already incurred by and commitments made by State Electric Supply Company in connection with that order.

2. RETURNS

State Electric Supply Company’s approval will be required before returns will be accepted. A packing slip or invoice number must accompany all returned merchandise. Returned merchandise is subject to a restocking charge. Merchandise that has been specially ordered will not be considered by State Electric Supply Company for return.

3. DAMAGES OR SHORTAGES IN TRANSIT

For all deliveries made by a carrier other than State Electric Supply Company, Purchaser agrees that it must make any claim for shortages, losses, and apparent or concealed damages sustained in transit directly with the carrier. State Electric Supply Company is not liable for any shortages, losses or damages sustained in transit by carrier. In the event delivery is made by State Electric Supply Company, Purchaser agrees that it must make any claim to State Electric Supply Company for shortages, losses, and apparent or concealed damages sustained in transit within (15) days of receipt of the merchandise.

4. DISCLAIMER OF WARRANTIES

State Electric Supply Company will assign to Purchaser all transferable warranties made to State Electric Supply Company by the manufacturers or suppliers of goods. STATE ELECTRIC SUPPLY COMPANY MAKES AND GIVES NO WARRANTIES, EXPRESS OR IMPLIED, AND IT IS EXPRESSLY UNDERSTOOD THAT IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE SPECIFICALLY EXCLUDED WITH RESPECT TO ANY AND ALL GOODS, MATERIALS OR SERVICES FURNISHED BY STATE ELECTRIC SUPPLY COMPANY, EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW. This general warranty policy supersedes any other warranties contained in plans or specifications on which a quotation or proposal from State Electric Supply Company may be based and cannot be expanded without the prior and specific written consent of State Electric Supply Company.

REQUEST A RETURN