Select Create an Account from the My Account drop-down menu. Check the box for “I wish to use my existing State Electric account” on the registration form. Enter the account name from your most recent statement or invoice in the field provided. Select your local State Electric warehouse or the location you typically place orders with.
You can create a consumer account and pay with any major credit card to utilize all our account management features and ordering tools. Select Create an Account from the My Account drop-down menu. Just ignore the box for “I wish to use my existing State Electric account” on the registration form. Complete all the other fields and select Create an Account.
Authorizations typically take 1 business day. You will receive an email notification when you are approved. You may continue to shop as a consumer until you are approved as a business user with your company’s authorization.
To accommodate our business partners with procurement cards, you may checkout using a credit card any time. We accept AMEX, DISC, VISA, and MC. You may checkout using a Purchase Order per the terms of the business account.
On the Sign In page, click Forgot Your Password? Fill in the email address you used to create your account and click Retrieve Password. You will receive an email with instructions to reset your password.
Our ACT (Advanced Customer-Service Team) is standing by Monday – Friday, 7:00 am - 5:00 pm EST to assist you. You may contact using the method most convenient for you – phone (681) 203-2090, Live Chat, or fill out the contact form on our Customer Support Page.
Please contact the ACT (Advanced Customer-Service Team) for assistance updating your email address associated with your online user account. You may contact using the method most convenient for you – phone (681) 203-2090, Live Chat, or fill out the contact form on our Customer Support Page
When you sign in to your account, you may select Keep Me Logged In to save your email address. The next time you sign in to your account, your email address will already be entered to help you save time. It will not save your password – this is a security measure to protect your proprietary account information.
For this feature to work, you must have your cookies enables on your computer. Here are some tips:
If your cookies were deleted from your computer, just enter you sign in information and click Keep Me Logged In. Your information will be displayed next time you sign in – as long as your cookies were not deleted between sessions.
Your web browser could be set to reject cookies. You will need to reset it to accept cookies.The steps vary between browsers but is typically found in settings.
If you are using a different computer than you normally use, then the cookies that recognize your sign in information will not be there.
While the standard desktop computer is the most popular device in office environments, many of our customers are using our website while mobile or shopping outside of traditional business hours. Our new platform was created with a responsive design for tablets and smartphones.
Our website is designed to work best on the most popular web browsers. We are currently supporting: Internet Explorer 11, Chrome, FireFox, Edge and Safari. We do not support Internet 10 or earlier. All browsers are different and therefore screens may appear different depending on your device and web browser. Should you use a web browser not listed, or have views or features not working as expected, please contact our ACT team for recommendations.
Use My Warehouse to select your local State Electric branch for the best shopping experience and service. If you are buying for multiple regions or divisions, you can easily switch between warehouses as you shop the site, or at the Cart page.
Quantities available for pickup are specific to the warehouse selected.
Local branches belong to regional inventory replenishment groups and are included in your Quantities available for shipping.
The Address Book includes the user's registration name and address. It includes the main customer account designated as (0) and any additional, active ship-to address(s) designated with the ship-to account number (i.e. 2, 22, 022). It also contains any additional entries created in by the user.
Note: Order History and some account settings are not available for addresses created by the user that are not saved in our account management system. If you create an address that will be used repetitively by you, could be used by others in your company or should be directly assigned to the business account, please contact the ACT team or the Credit Department to save this address to our account management system.
Our customers can use their own part numbers in the StateElectric.com ordering tools and keyword searches to reduce time and improve order accuracy.We can create a cross-reference file of the customer’s item identifier to the State Electric SKU#. Contact the ACT team or your local sales rep to have these records built or updated.
The Copy-Paste ordering tool allows you to efficiently and accurately imports your data lists. Whether you have a short bill of materials or a complete storeroom list, import your data list (item number and quantities) for Stock and Custom Order items. Copy-Paste import works with the State Electric SKU#, Manufacturer# and My Part Numbers. If your list contains a custom order item, you will be required to request a quote at checkout to confirm pricing and availability.
If you already know what you want – use Quick Order to quickly add the item(s) and the quantity you need to your cart. Don’t know the exact State Electric SKU#? Our key word search assist displays products as you type them in the search bar. You can also search by Manufacturer#, UPC or My Part Numbers.
Still not sure? Select Custom Product, add some details in a note and submit it for a quote where one of our product experts will help you select the right product for your job.
Note: Items not stocked at your local warehouse can be added to cart and submitted for a quick quote to confirm price and availability.
Quote Request allows you the greatest flexibility in managing your quick quotes for standard products for larger jobs or unusual buys. Quick quote requests allow you to confirm pricing, availability and delivery on items not stocked at your local warehouse; or stocked locally but not yet published online.
You may add items and quantities for quote to your cart. You can build your list of materials from previous orders, saved carts, shopping lists, import from worksheet, or select products individually.
If you are an authorized Rockwell Automation (Allen-Bradley) customer, you may use the Rockwell Configurator tool to design your bill of material and submit for quote. The Quote Request tool is fully integrated with the Rockwell Configurator tool, providing you efficient, accurate real-time results.
We also offer the traditional Quote Request form for hard-to-identify, unique, custom, or discontinued products.
Note: Please do NOT submit a quote to order until you receive a formal quote from the ACT team or your local sales rep.
These are individual items that were Saved for Later from a shopping cart. These items appear on the cart page, on the bottom-left. A complete list of your Saved for Later items also conveniently appears in Ordering Tools.
Shopping List is an efficient re-ordering tool and a great replenishment template. A saved shopping list can be ordered/re-ordered multiple times. You can easily organize groups of products by job, work site, material type, etc.
Sort your shopping lists by title, SKU#, or My Part Number
Unlike a Saved Cart, you can select one or all items to Add to Cart
Pre-set your standard ordering quantities or enter as you go.
The Rockwell Configurator tool is a portal to Rockwell Automation and their vast catalog of items and product information. Use the configurator to build out your product components for purchase or submit it for quote directly from your cart.
Invoice Gateway provides you with a number of convenient capabilities. You can easily access your invoices and statements online in PDF format. You can also download your billing information into a variety of accounting packages including QuickBooks. And you can even help save a tree by turning off the delivery of paper invoices.
This service is provided as a convenience to our customers at no additional charge. And because you won't need to spend time opening, sorting, filing and shredding paper documents, it will likely save you time and money.
Scheduled payments can be canceled prior to processing. To view all scheduled payments, click on the "Payment History" tab within Invoice Gateway. To cancel a payment, simply click the "Cancel" text to the right of the scheduled payment.
We protect your information with the highest level of encryption available. You can be assured that your information is safe. The website is PCI Level 1 Compliant and SSAE 16 Certified. They are the most stringent certifications to ensure your data is secure.
If you had upgraded from an earlier version of Invoice Gateway, your User Name will be your Customer Number. After signing in the first time, you will be prompted to select a new User Name. Anytime you sign in after that will require that new User Name.
Yes. You can link multiple accounts through the Settings tab. Once there, you should see an Account Management section on the left navigation panel which allows you to link multiple accounts by providing the necessary credentials to validate that you own the accounts. If you do not see this option, you will need to speak to your administrator to link and assign the accounts to you. You can also assemble several accounts together and assign them to a group for easier management. Groups can be considered as a branch of accounts so that you can easily view all the accounts for a specific branch. Groups can be customized in the Settings tab as well.
You can set custom date range filters by clicking on the dropdown arrow next to the date column that you want to filter by. Select from a predefined list of days or define your own custom range to filter your bills.
All new unpaid bills will be listed in the Open tab. Once you have made a payment in full against a bill, you can move them to the Closed tab so that they will no longer show up in the Open tab. There's also an option in the Settings tab that can automatically mark bills as closed once they are paid in full so you don't have to manually close them.
Yes. If your accounting software is compatible with one of our available formats, you can import this data directly into your accounting system. Within Invoice Gateway, check the boxes next to the bills you want to download. Then click the "Download" button and follow the instructions. You will be able to select among a variety of different accounting packages including QuickBooks, Viewpoint, Forefront (from Dexter + Chaney), Peachtree, Timberline and a CSV file that is Microsoft Excel compatible.